Effective Date: June 28, 2025
Domain: signalfitai.com
SignalFitAI is a privacy-first vendor-matching marketplace. We help organizations evaluate AI interaction logs and identify the best-fit vendors based on real-world performance — without compromising user privacy.
1. What Data We Handle
We work with anonymized samples of interaction logs from your AI systems. These may include:
- User input (e.g., voice and message sent to chatbot or assistant)
- Context or system prompt
- The AI-generated response
We do not require user IDs, emails, or personally identifiable information. Logs should be anonymized before upload — or can be redacted by us as part of onboarding.
2. Privacy & Redaction
We take a layered approach to privacy:
- Automatically detect and remove personal identifiers (PII)
- Redact sensitive content in both input and output
- Optionally convert logs into synthetic versions before benchmarking
- If you choose to submit voice logs for evaluation, they must be either anonymized or clearly consented recordings. All audio is transcribed securely using internal or approved ASR providers, and raw voice files are deleted after processing. We never share voice data with third parties without explicit opt-in.
We never:
- Sell or monetize customer data
- Use logs to train third-party models
When vendor tools are used, they only receive redacted or synthetic samples — and only if you opt in.
3. Data Retention
- Logs and raw voice files, if present, are automatically deleted within 60 days.
- You can request deletion at any time
- For ongoing monitoring, only aggregated metrics, synthetic log are retained — not raw logs
We never store interaction data longer than necessary.
4. Vendor Access
If you use vendor benchmarking:
- Vendors receive only filtered, purpose-limited input
- They cannot store, reuse, or access unapproved data
- SignalFitAI remains your control point for all vendor interactions
5. Security & Compliance
- All data is encrypted in transit and at rest
- Systems are access-controlled and auditable under NDA
- We comply with GDPR, CCPA, and other relevant regulations
We follow a strict privacy-by-design approach across the platform.
Contact
For questions or data requests:
📧 privacy@signalfitai.com
We regularly update this policy to reflect changes to the platform.
Last updated: June 28, 2025